The Odoo Culture

Odoo Channel / Odoo Experience 2016

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What's the spirit in your company?
At Odoo, we know how important it is to work in a great and motivating atmosphere! No only you like to wake up in the morning to go to your job, but your are proud of working in this company!
Suggest idea, you can fail, at least you tried!

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11. The Odoo culture

6. Now an observation

10. But we are different.

20. Going bankrupt does not help building for the long term.

1. The Odoo Culture Building a company we love . May 2016

23. To transform how companies run their business, having an awesome product is not enough...

40. 5 Innovate, Be Disruptive

13. 1 Build for the long term

36. Great people does not mean perfect. 
 We recruit people for what they can bring to the team, not because they are perfect.

2. Why Culture Ma tt ers? ?

7. People have 
 dramatically changed 
 how they live and work.

16. To crack this challenge, we have to move mountains. We focus on building for the long-term vision. 
 We have no time for one-shot actions.

28. 3 Execute faster

41. It's easier to be diff erent than to be be tt er.

47. As we grow, there is a dark, powerful force that pulls us towards more complexity, more process, less autonomy, ...

21. What is it? We don’t know if it’s for the long term or short. 
 Then, do it manually, test and improve before investing time on scaling and automation.

22. 2 Optimize the customer experience

33. 4 Recruit, Develop and Retain Great People

35. You become the average of the 5 
 people you hang out with. Drew Houston 
 CEO, Dropbox

19. Wait? 
 Does this mean we have to stop all short terms activities? No. Because...

29. Our fast evolution is the result of the decisions we take. It's all about optimizing the path to build great things, and avoiding waste. It's not (only) because we have fast employees.

9. The bigger the companies, the more they are frozen in time. At some point, they act like if amazing people are just happy to have a job.

39. Examples. Free dinner every Thursday. Doing sports with colleagues? Odoo pays the bill. Once a month, free lunch at the restaurant with 5 random colleagues. Game nights.

54. Usually. Organisations try to prevent mistakes with policies and procedure. At Odoo...

56. Usually. Influence based on hierarchy. Command and control. At Odoo...

5. ” There is no magic formula for great company culture. The key is just to treat your staff how you would like to be treated. 
 -- Richard Branson

26. For every decision we take, 
 we should ask ourselves: 
 “Will it help delighting customers?”

45. 6 Keep Things 
 Simple, Fight Complexity

46. “ If we simplify everything, 
 we can do anything. ” -- SAP's, “Run Simple” campaign

48. Why does complexity creep in? It is often the easy, seductive answer to short- term issues. 
 Fighting for simplicity takes courage and commitment to the long game.

3. It ma tt ers for people. We spend 20% of our life at work. Better do it with a purpose, building something awesome, in a fun environment where we can continuously learn.

4. It ma tt ers for the company. Culture defines the working environment. A great working environment allows innovation, ability to execute faster and good performance.

38. Work hard. Play hard. Working at Odoo is hard. Expectations are high; you get huge responsibilities, you have a lot to learn, etc. 
 But it is fun too...

43. We’d rather be failing frequently than never trying new things.

24. We focus on building the perfect customer experience. Every roadblock to the user adoption should be removed. 
 It's no longer acceptable to buy hundreds of consulting days to run your business effi ciently.

53. 7 Value Autonomy and 
 of action

14. Our mission is to transform the way companies run their business. 
 We make it simple & fully integrated. 
 We help organizations grow.

17. To crack this challenge, we have to move mountains. We focus on building for the long-term vision. 
 We have no time for one-shot actions. We sometimes prefer to fail fail one-shots, to focus on improving the long term.

30. Whether an idea is good or not is rarely the question. An idea is worth implementing if there is no other path that would lead to the same impact in less time/money. Staying focused is usually more important than doing one thing more.

57. We give people the autonomy, and freedom to be awesome. We give real responsibilities and we trust ourselves. (*) (*) And if they fail, we don't blame them, we help them.

58. Inspired by: Hubspot (Culture Code) 
 Net ix (Reed Hastings) 
 37Signals (Rework, Getting Real) 
 Richard Branson

49. Why does complexity always increase? Because everyone adds complexity and nobody takes it away. 
 Ironically, adding complexity is easy and maintaining simplicity is hard.

51. Like software, Organizations should be 
 frequently refactored . Refactoring means to improve internal structure without changing external behaviour.

37. Exceptional skill HR Skills It usually means people that are exceptional in some skills, but bad in others. If you recruit for no default, you get average people. Red = Odoo Green = Average Companies

42. It's ok to fail. 
 It's not ok to not evolve. We will never fire someone that does a mistake. But we can fire someone who does not evolve. (or, who doesn't help the company evolve) 
 D on't be afraid of doing a mistake, feel free to take responsibilities, try, move forward and learn.

50. Complexity and the tragedy of the commons. Example: “I need to hit my goals this month, so I’m going to push for this exception to our standard contract.” 
 Result: you may make your goal now , but we all pay the price of the complexity forever .

52. Refactor . Remove unnecessary rules 
 Stop useless reports 
 Cancel unproductive meetings 
 Stop complex process 
 Pull out unused features 
 Shorten contracts size

8. Then Now Focus Career Purpose Need Great managers Inspiring leaders Hours 9-5 Whenever Aspire to Manage Evolve Tenue Whole career Whatever

55. Buying policy 
 Travel & expenses policy 
 Company events policy 
 Working hours 
 Holidays policy 
 Branding policy Our policy on all of these: Use Good Judgment.

32. Quality Fast Complete Most Companies 
 They try to do everything: 
 Quality, complete, fast. Odoo 
 We do less, but we do it faster with good quality How do we take decisions. Quality Fast Complete

27. Delighting users is about getting every single detail perfect... Getting real-time answers via live-chat 
 Product onboarding experience 
 Short & clear contracts 
 Transparent pricing 
 “No-bullshit” salespeople 
 Great service 
 WOW effect in the product 
 Usefulness of emails sent

34. Great workplace is Stunning Colleagues. 
 Smart people want to work with smart people. 
 In procedural work, the over-achiever perform 30% better than the average. In creative/inventive work, the best are 10x. 
 We invest in recruiting, developing and retaining talents.

15. User Friendly Business Scope Magento Hubspot Quickbooks Mailchimp Trello Slack NetSuite Salesforce Zoho Ms. Dynamics Oracle SAP Shopify ERP Single Apps It's easy to say, but very hard to do... Nobody succeeded to get there!

31. Example: building a new website: 
 • Quality: Perfect design, perfect colors, shadow, clean redirect ... • Fast: release it in 2 weeks instead of 2 months • Complete: multi-lang, eC ommerce features, jobs page, integrated, ... Quality Fast Complete ?

12. Odoo's Culture Build for the long term 
 Optimize for customer experience 
 Execute faster 
 Recruit, develop and retain great people 
 Innovate, be disruptive 
 Keep things simple 
 Value autonomy and freedom of action

18. Long Term Recurring revenues 
 Getting a new partner Develop the product 
 Write a documentation Marketing automation 
 SEO Write a methodology Short Term Services revenues 
 Develop customer features 
 Write a release note Newsletter 
 SEA Train a customer

25. We have to transform a service market (expensive implementation projects) into an out-of-the-box solution. 
 We care about the customer experience at every step. Discover the Website Get in Touch Subscribe & Start Sales Contrast Implementation Service Support

44. Time Time We grow by successive revolutions Successive Revolutions Continuous Improvement • Changing & Evolving 
 • Target: big step forward 
 • Revolution then stabilization 
 • Everyone contribute 
 • Mature & Stable 
 • Target: perfection 
 • Continuous improvement 
 • Manager define, employee do 


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